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Managing Your Account
Applies To: Plus Grade, Plus Portal, Standard

There are several configurable options for your account. For most users, the most important controls are the way your name is displayed throughout the system, your email address, login name, and password. If your account is controlled by the district's directory service (Active Directory or LADP), please see the Directory Services section below.

Getting There

 AdminAccountManagement.pngLook for the Gear icon link at the top right of every page in your portal.

Edit Your Account

AdminAccountInfo.png
 

Change Your Password: Click the blue button near the top of the page.

First and Last Name: This is how your name will be displayed throughout the system.

Phone and Extension: These values are displayed on the staff directory published on the school's website (if used).

Position: Displayed throughout the system as well as on the staff directory.

Email Address: Your address is private and will not be shared with other users. Our system uses this address to forward LoopMail messages, discussion posts, and help ticket responses.

Receive Daily Emails: Our system sends a daily email message to all staff members at 5 AM PST every school day. Turn it on or off as you please.

Allow Auto Login From Email: If others have access to your email account, you might want to turn this feature off. Learn more about auto login.

Password Recovery

ForgotPassword.pngYou can recover a forgotten password by selecting Forgot Password on your school's login page. 

On the next page, enter your registered email address or your login name in the space provided. Our system will send a temporary password in an email message to the address associated with your account. You will then be able to login and change your password to something easy for you to remember and difficult for others to guess. 

Note - Forgot Password does not work for users whose login credentials are tied to their district's Active Directory System.

Directory Service

Many districts and schools use a Directory Service (Active Directory or LDAP) to manage and administer the accounts of faculty, staff and students.  Data stored and managed in this system can include information such as user names, email addresses, login and password information as well as telephone numbers. 

If your school uses a Directory Service that is linked to School Loop, your display name, email address, login name and password are all controlled by that service. Please contact your school's Help Desk to change your Account information.  You cannot  change these values manually in Account Management.